REPLACEMENTS & REFUNDS. For damaged or lost items we will either issue a replacement or refund. We do not accept returns nor will we reimburse you for any return shipping costs incurred by you or your customers for damaged items or incorrect shipping

How do I take care of returns, exchanges or product issue?

At this time there is no way to delete a product from the Quadra App. If you would like to remove a product from your store you must do it through Shopify. Deleting it from your store will not, however, remove the listing from the Quadra App. It will

Deleting a Product from the Quadra App

Set Up

Orders

Shipping

Support Tickets

Creating a Product in the Quadra App

Return to Quadra Marketplace

Quadra Marketplace

Quadra App

How do I add my Payment information to my account?

What Payment Methods do You Accept?

Order Tracking (and where to find it)

Order Statuses in the Quadra App

How to view your order in the Quadra Marketplace app

How do I make changes or cancel an order?

Understanding the Orders Page

How do I order samples?

What shipping methods do you use?

What items ship together?

How quickly will you ship my order?

What happens if an order ships with a bad address?

Why am I not receiving tracking from the Quadra Marketplace app?

Is shipping included in the price of the product?

How Much does Shipping Cost?

Does Quadra Marketplace Ship Internationally?

How are Quadra support tickets handled?

How to submit a support ticket

How to Create a Product in the Quadra App

How to Create a Personalized Product in the Quadra App

How To Set Up Personalized Products on Your Shopify Store

How to Fulfill a Personalized Order in the Quadra App

How to Edit Product Details After the Product has been Launched

Good Faith Agreement

Terms of Use

Privacy Policy

Policies & Agreements

How To Set up a Shopify Store

Introduction - Set Up Your Shopify Store

Ways to Sell with Shopify - Set Up Your Shopify Store

Shopify Help Resources - Set Up Your Shopify Store

Shopify Plans and Pricing - Set Up Your Shopify Store

How to Create a Shopify Account - Set Up Your Shopify Store

Setting Up Your Shopify Store - Set Up Your Shopify Store

Choosing a Theme - Set Up Your Shopify Store

Editing the Look and Feel - Set Up Your Shopify Store

How to Add Products to Shopify - Set Up Your Shopify Store

Organizing Your Products into Collections - Set Up Your Shopify Store

Adding Pages- Set Up Your Shopify Store

Organizing Your Menus - Set Up Your Shopify Store

Starting a Blog - Set Up Your Shopify Store

How to Set Up Legal Pages - Set Up Your Shopify Store

Setting Up Legal Documents - Set Up Your Shopify Store

Update Your Metadata - Set Up Your Shopify Store

Checking Your Store Speed - Set Up Your Shopify Store

Setting Up Your Store Email - Set Up Your Shopify Store

Payment Setup 101 - Set Up Your Shopify Store

How Do Sales Taxes Work? - Set Up Your Shopify Store

Getting Your Shipping Set Up - Set Up Your Shopify Store

Shipping Labels 101 - Set Up Your Shopify Store

Managing Your Orders - Set Up Your Shopify Store

Fulfilling Your Orders - Set Up Your Shopify Store

Customer Management - Set Up Your Shopify Store

Setting Up Your Online Customer Service Strategy - Set Up Your Shopify Store

Creating Discount Codes - Set Up Your Shopify Store

Shopify Apps - Set Up Your Shopify Store

SEO (Search Engine Optimization) - Set Up Your Shopify Store

Launching Your Store - Set Up Your Shopify Store

Shopify

Etsy

Design Templates FAQs

Why Quadra Marketplace

Why isn't this working?

All Over Printing and How it Works

Heat Transfer Printing and How it Works

Screen Printing and How it Works

Direct to Garment (DTG) and How it Works

Dye Sublimation and How it Works

Laser Engraving and How it Works

UV Printing and How it Works

What is Print on Demand and How Does it Work?

Manufacturing Processes